This Mauto website is operated by Mauto Pride Transports Pvt Ltd. Throughout the site, the terms “we”, “us” , “company” and “our” refer to Mauto Pride Transports Pvt Ltd. Mauto Pride Transports Pvt Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
PLEASE READ THESE USER TERMS CAREFULLY BEFORE DOWNLOADING OUR APPLICATION AND/OR USING OUR WEBSITE.
The Mauto Pride Transports Pvt Ltd provides technology based services for booking autos on PAN-India basis to you and you agree to obtain auto services offered by third party auto providers, drivers or vehicle operators ("the Service Provider"). All the Services provided by the Mauto Pride Transports Pvt Ltd to you by means of your use of the booking platform are hereinafter referred to as the “Service." The Mauto Pride Transports Pvt Ltd shall take your booking request and forward it to the Service Provider through GPS-GPRS based Mobile devices with Mauto app in the auto. The Service Provider shall have the sole discretion to accept or reject each request for auto service. The Service Provider has discretion over whether to receive the booking request made by the Mauto Pride Transports Pvt Ltd. If the Service Provider accepts the booking request made by the Mauto Pride Transports Pvt Ltd, the Mauto App installed in the auto notifies you and provides the information regarding the Service Provider including its name, contact number etc. The Mauto Pride Transports Pvt Ltd shall made reasonable efforts to bring you in contact with the Service Provider in order to obtain auto Service subject to availability of the Service Provider in or around your location at the time of your booking request made to the Mauto Pride Transports Pvt Ltd. For the avoidance of doubt, it is clarified that the Mauto Pride Transports Pvt Ltd itself does not provide auto services. It is the Service Provider who shall render auto service to you. The provision of the auto services by the Service Provider to you is therefore subject to the agreement (to be) entered into between you and the Service Provider and the Mauto Pride Transports Pvt Ltd shall never be a party to such agreement. Even after acceptance of booking, the Service Provider may not reach your pick up location or decide not to render his services in which event the Mauto Pride Transports Pvt Ltd shall not be held liable to you.
You warrant that the information you provide to the Mauto Pride Transports Pvt Ltd is accurate and complete. The Mauto Pride Transports Pvt Ltd is entitled to at all time verify the information that you have provided. You may only access the Service using the authorized means. It is your responsibility to check to ensure you download the correct mobile application for your device or visit the correct portal or dial in the accurate call center number.
The Mauto Pride Transports Pvt Ltd shall not be liable if you do not download the correct mobile application or visit the appropriate web portal or dial-in the correct call center number.
The Mauto Pride Transports Pvt Ltd reserves the right to discontinue or introduce any of the modes of booking auto.
You will refrain from doing anything which we reasonably believe to be disreputable or capable of damaging our reputation.
You will comply with all applicable laws.
You will treat auto drivers introduced to you through us with respect and not to cause damage to their auto or engage in any unlawful, threatening, harassing, abusive behaviour or activity whilst using their auto or the service.
You will compensate and defend us fully against any claims or legal proceedings brought against us by any other person as a result of your breach of these Terms.
Please note that we are not responsible for the behaviour, actions or in actions of drivers of autos, quality of auto which you may use (through us or otherwise). Any Contract for the provi-sion of auto services is between you and the driver and not us and we simply provide a platform to introduce drivers and passengers.
You will download the Application for your sole, personal use and will not resell it to a third party.
You will not authorize others to use your account.
You will not assign or otherwise transfer your account to any other person or legal entity.
You will not use an account that is subject to any rights of a person other than you without appropriate authorization.
You will not use the Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes
You will not use the Application to cause nuisance, annoyance or inconvenience.
You will not impair the proper operation of the network.
You will not try to harm Application in any way whatsoever.
You will not copy, or distribute the Application or other Mauto Pride Transports Pvt LtdContent without writ-ten permission from Mauto Pride Transports Pvt Ltd.
You will keep secure and confidential your account password or any identification we provide you which allows access to the Application.
You will provide us with whatever proof of identity we may reasonably request.
You will only use an access point or 3G data account (AP) which you are authorized to use.
You will not use the Application with an incompatible or unauthorized device.
You will comply with all applicable law from your home nation, the country, state and/or city in which you are present while using the Application.
The Mauto Pride Transports Pvt Ltd reserves the right to immediately terminate use of the Application should you not comply with the any of the above rules.
The fare range displayed in the ‘Rate Estimation’ provided in the Mauto App is an estimate. The actual fare payable will be displayed in the billing device / meter installed in the auto. The Mauto Pride Transports Pvt Ltd takes no responsibility for the accuracy of the estimates and any variation between the estimate and the actual fare.
Above estimates are exclusive of all toll charges, parking charge & discounts etc. Toll and other charges are payable separately at actual.
You will make payment in full to any auto drivers introduced to you through us for any services provided by such driver to you (although you may choose to use the app to facilitate such payment). You shall be required to pay trip charges for auto service to the Service Provider and the rates of can be found on the Website and Mauto App of the Mauto Pride Transports Pvt Ltd. The Trip charges shall be updated or amended from time to time and it shall be your responsibility to re-main informed about the current trip charges for the auto services. You agree that you will pay for all auto services you purchase from the Service Provider either by way of cash or credit card. In the event the payment cannot be accepted through credit card / mobile application, you shall be required to pay the trip charges by way of Cash. Any payment made is non-refundable. At the end of the trip, we will facilitate for you to receive a copy of the Receipt from the Service Provider on your registered e-mail account with the Mauto Pride Transports Pvt Ltd
By accepting these User Terms and using the Application, you agree that you shall defend, indemnify and hold the Mauto Pride Transports Pvt Ltd, its affiliates, its license's, and each of their officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: Your violation or breach of any term of these User Terms or any applicable law or regulation, whether or not referenced herein; Your violation of any rights of any third party, including Service Providers arranged via the application, or Your use or misuse of the Application or Website. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
The information, recommendations provided to you on or through the Website, or the Application is for general information purposes only and does not constitute advice. The Mauto Pride Transports Pvt Ltd will reasonably keep the Website and the Application and its contents correct and up to date but does not guarantee that (the contents of) the Website and/or Application are free of errors, defects, malware and viruses or that the Website and/or Application are correct, up to date and accurate.
The Mauto Pride Transports Pvt Ltd shall not be liable for any damages resulting from the use of or inability to use the Website or Application (but to the exclusion of death or personal injury),including dam-ages caused by malware, viruses or any incorrectness or incompleteness of the Information or the Website or Application, unless such damage is the result of any wilful misconduct or from gross negligence on the part of the Mauto Pride Transports Pvt Ltd
The Mauto Pride Transports Pvt Ltd shall further not be liable for damages resulting from the use of (or the inability to use) electronic means of communication with the Website or the Application, including but not limited to damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses. Without prejudice to the foregoing, and insofar as allowed under mandatory applicable law, the Mauto Pride Transports's aggregate liability shall in no event exceed an amount of INR 1000. The quality of the auto services requested through the use of the Application or the Service is entirely the responsibility of the Service Provider who ultimately provides such auto services to you. The Mauto Pride Transports Pvt Ltd under no circumstance accepts liability in connection with and/or arising from the auto services provided by the Service Provider or any acts, action, behaviour, conduct, and/or negligence on the part of the Service Provider. Any complaints about the auto services provided by the Service Provider should therefore be submitted to the Service Provider.
During the use of the Website or the Application, links to websites that are owned and controlled by third parties may be provided from time to time in order to enter into correspondence with, purchase goods or services from, participate in promotions of third parties. These links take you off the Website, the Application and are beyond the Mauto Pride Transports’s control.
The Contract between the Mauto Pride Transports Pvt Ltd and you is concluded for an indefinite period. You are entitled to terminate the Contract at all times by permanent deletion of the Application installed on your smart phone, thus disabling the use by you of the Application and the Service. Mauto Pride Transports Pvt Ltd is entitled to terminate the Contract at all times and with immediate effect (by disabling your use of the Application and the Service) if you: violate or breach any term of these User Terms, or In the opinion of the Mauto Pride Transports Pvt Ltd, misuse the Application or the Service. The Mauto Pride Transports Pvt Ltd is not obliged to give notice of the termination of the Contract in advance. After termination the Mauto Pride Transports Pvt Ltd will give notice thereof in accordance with these User Terms.
The invalidity of any term of these User Terms shall not affect the validity of the other provisions of these User Terms. If and to the extent that any provision of these User Terms is invalid, or is unacceptable in the given circumstances according to the criteria of reasonableness and fairness, a provision shall apply between the parties instead that is acceptable considering all the circumstances and which corresponds with the provisions of the void part as much as possible, taking into account the content and the purpose of these User Terms.
The Mauto Pride Transports Pvt Ltd reserves the right, at its sole discretion, to modify or replace any of these User Terms, or change, suspend, or discontinue the Application (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Website or by sending you notice through the Service, Application or via email. The Mauto Pride Transports Pvt Ltd may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability.
The Mauto Pride Transports Pvt Ltd may give notice by means of a general notice on the Service or Application, or by electronic mail to your email address on record in the Mauto Pride Transports's account information, or by written communication sent by regular mail to your address on record in Mauto Pride Transports's account information.
You may not assign your rights under these User Terms without prior written approval of the Mauto Pride Transports Pvt Ltd.
The Mauto Pride Transports Pvt Ltd collects and processes the personal data of the visitors of the Website and users of the Application according to the Privacy and Cookie Notice
Neither party hereto shall be responsible for delays or failures in performance resulting from acts beyond its reasonable control and without its fault or negligence. Such excusable delays or failures may be caused by, among other things, strikes, lock-out, riots, rebellions, accidental explosions, floods, storms, acts of God and similar occurrences.
The Courts of Chennai, Tamilnadu, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the services offered by the Mauto Pride Transports Pvt Ltd or the agreement or arrangement between the Mauto Pride Transports Pvt Ltd and the Customer. All claims and disputes arising under this Terms and Conditions should be notified to the Mauto Pride Transports Pvt Ltd within 30 days from the event date after which no You shall have any claim against the Mauto Pride Transports Pvt Ltd.
The Mauto Pride Transports Pvt Ltd shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at website at www.mauto.in or on the date that the Mauto Pride Transports Pvt Ltd may indicate that such addition, variation or amendment is to come into effect.
The Mauto Pride Transports Pvt Ltd reserves the right to publish information of beneficiaries of any program, offer, scheme or any promotion.
The Customer who seeks to use or obtain any of the services, benefits, facilities and arrangements as offered by the Mauto Pride Transports's Partner, then the provisions of such services, benefits, facilities or arrangements will be subject to the respective terms and conditions of the said Service Provider, being the provider of the said services, benefits, facilities or arrangements.
The Mauto Pride Transports Pvt Ltd provides links to third party website as a convenience to the Customers or as an advertisement and the Mauto Pride Transports Pvt Ltd does not have any control over such sites i.e., content and resources provided by them. The Mauto Pride Transports Pvt Ltd recommends reading such site's terms and conditions and/or privacy policies before using such sites.
This web site ( www.mauto.in ) is published and maintained by Mauto Pride Transports Private Limited access, browsing or use of the facilities provided by this site constitutes a deemed acceptance, without limitation or qualification, of the terms and conditions as set forth herein below, by the user and constitutes an agreement between Mauto Pride Transports Pvt Ltd and the Customers. You authorise the Mauto Pride Transports Pvt Ltd to send various communication including service messages, offers, promotions, and other promotional communication through various media channels, such as calls, messages, e-mails, social media and notifications in relation to the Mauto Pride Transports's services.